Friday, 30 October 2020

Optus suffers outage in Thredbo caused by rival telco

Optus customers have experienced intermittent disruptions to voice and data services in Thredbo, which started on the morning of Monday 12 August.

An Optus spokesperson has told ARN that the issues have been a result of another telecommunications carrier.

While Optus did not name the provider, the company confirmed to ARN that it has “escalated this issue with the carrier to expedite restoration”.

“Optus apologises to customers who are inconvenienced and thank them for their patience,” the spokesperson added.

On Twitter, an Optus customer stated that the Optus outage only started after Telstra services were restored.

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